Frequently asked questions
How do I cancel my order?
Since it is a handmade product, we do not accept order cancellations or changes once an order has been processed. If you have questions regarding your order, please contact us and quote your order number.
What is the Return & Exchange policy?
Do you offer product samples?
We don't offer product samples, but we casually include them in the order.
Do you offer discounts?
We send out newsletters where these include exclusive offers, new product announcements, events and skin and hair care tips and advice.
How to use the shampoo and conditioner bars?
Is the shampoo bar working on my hair?
Is your brand Cruelty Free?
Absolutely! All of our products are cruelty free. We do not test our products on animals, use ingredients tested on animals, nor sell into markets that require animal testing.
Are your shampoo bars safe for sentive scalp?
Our products are natural and made with mild ingredients ideal for sensitive skin.
Are your shampoo bars safe for color treated hair?
Yes, all of our shampoo and conditioner bars are color-safe! They will not mess wth your beautiful color! They are formulated with ingredients to help support the overall health of your hair. Our shampoo and conditioner bars are all Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES)-FREE.
Which shampoo bar can I use for grey hair?
All of our shampoo and conditioner bars are great for grey hair! They are mild, natural and SLS free. They will keep your silver hair ultra-shiny and clean!
Are your shampoo and conditioner bars natural?
Yes, our shampoo and conditioner bars are all natural, SLS free. They will fortify your hair with amino acids, vitamins and essential oils. Their main ingredients are coconut oil and cocoa butter.